In recognition of the dynamic and time-sensitive nature of modern real estate transactions, the State Housing Company Limited in 2026 introduced its 24-Hour Premium and Express Service Centre, a dedicated facility designed to deliver fast, efficient, and high-quality service to clients who require prompt resolution of housing matters without compromising on standards.
The SHC Premium and Express Service Centre was established in line with the 24 hour Economy Policy as part of the Reset Agenda of H. E. John Dramani Mahama and in direct response to client feedback and the evolving demands of Ghana’s growing urban population.
Whether you are a prospective homeowner seeking urgent property documentation, a business requiring swift lease execution, a client resolving a tenancy matter under time constraints, or an investor requiring expedited processing of an assignment or regularisation request, the Centre exists to serve you with the speed, professionalism, and discretion that your needs demand.
Operating around the clock, seven days a week, the SHC 24-Hour Premium and Express Service Centre provides accelerated access to the company’s full suite of services, including:
Beyond speed, the Centre is designed to deliver a premium client experience. Clients accessing the Express Service Centre are received in a dedicated, professional environment by trained SHC personnel committed to courteous, knowledgeable, and discreet service. Every interaction is logged, tracked, and followed through to resolution, ensuring that no request falls through the cracks and every client leaves with clarity and confidence.
For clients with complex, high-value, or multi-faceted transactions, the Centre offers dedicated account management, assigning a named SHC officer to coordinate all aspects of the client’s engagement with the company from start to finish.
The SHC 24-Hour Premium and Express Service Centre is located at the company’s Head Office in Accra, with express service windows available at designated regional offices.
Clients may also initiate service requests via the Centre’s dedicated hotline and email channel, with guaranteed response times for all registered enquiries.
The Centre operates 24 hours a day, 7 days a week, 365 days a year — because housing needs do not keep office hours.
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